For Californians seeking for a top-rated insurance provider with basic coverage options, Wawanesa auto insurance might be a good alternative. For two years running, Wawanesa has been at the top of J.D. Power’s California auto insurance customer satisfaction rankings.
New auto insurance coverage plans are available in California from Wawanesa Insurance. Although the insurer does not provide coverage in Oregon, customers who already have a car policy can get assistance. For brand-new prospective clients, this can be frustrating. Here are some important things you should be aware of if you’re thinking about choosing Wawanesa for your auto insurance requirements.
Contents
Quick take away
Availability | Available in California (current and new customers) and Oregon (current customers only) |
J.D. Power customer satisfaction ratings | Top marks in California |
Complaint ratio in 2021 | Higher than the industry average |
How to get an insurance quote | Online or by phone |
How to submit a claim | Online or by calling an always-open hotline |
Auto coverage offered by Wawanesa
Customers in California can choose from a few optional add-ons and pretty typical auto insurance options from Wawanesa.
- Coverage includes Bodily injury liability and Property damage liability
- Coverage options include Comprehensive, Collision, and Roadside Assistance
Drivers in California are required by law to have insurance. Keep in mind that the state’s minimal liability insurance requirement is
$15k for each accident-related death or injury to one person
$30,000. For each person who is killed or injured in an accident.
$5,000 for each accident’s property damage
Auto insurance discounts offered by Wawanesa
Wawanesa provides discounts that can enable you to save money on insurance. The following discounts might be available to customers in California:
- Good drivers’ discounts
- Manure drivers’ improvement discounts
- Multi-car discount
- Loyalty discount
- Multi-policy discount
- Affinity discount
Some facts about Wawanesa auto insurance
New auto insurance coverage plans are available in California from Wawanesa Insurance. Although the insurer does not provide coverage in Oregon, customers who already have a car policy can get assistance. For brand-new prospective clients, this can be frustrating. Here are some important things you should be aware of if you’re thinking about choosing Wawanesa for your auto insurance requirements.
California’s top-rated auto insurer for client satisfaction
In its 2021 U.S. Auto Insurance Study, J.D. Power ranked Wawanesa as the highest-rated auto insurer in California for customer satisfaction, awarding it a score of 853 out of 1,000. Wawanesa topped this ranking in California for the second year running.
An excessive number of consumer complaints
According to data from the National Association of Insurance Commissioners for auto insurance, the insurer has an above-average complaint ratio despite being the top auto insurance provider in California according to J.D. Power’s study on customer satisfaction. The insurance obtained a 1.37 rating, which indicates that it received 37% more customer complaints than the market anticipated. By dividing the company’s proportion of premiums in the U.S. market by the company’s share of complaints in the U.S. market, the complaint index is calculated.
Limited Availability
Despite having business licenses in Oregon and California, Wawanesa’s website disclaimers declare that it is not now providing insurance to new drivers in those states.
Quotes process
Before granting coverage, Wawanesa demands full payment of a six-month premium. Before receiving a quote, prospective clients must acknowledge this need. The insurer won’t take credit card payments; they may only be made using a checking or savings account. All vehicles covered by the policy also need images of the exterior, registration, vehicle identification number, and odometer.
Where can I find Wawanesa Insurance’s contact information?
Call 1-800-640-2920 to speak with a customer service representative from Wawanesa. Email insure.us@wawanesa.com to sign up as a new customer. Customers in the past can send an email to service.us@wawanesa.com. Call 1-888-929-2252 if you need to file a claim.
That is all for this article, where the review of Wawanesa auto insurance is being discussed. I hope it was informative, if so, kindly share it with others. Thanks for reading, see you around!