What is Grubhub and how does it plus works?

American online and mobile food ordering and delivery service Grubhub Inc. The business was started in 2004 and has its headquarters in Chicago, Illinois. It is a division of Just Eat Takeaway, a Dutch business. Grubhub has come under fire for violating antitrust laws by manipulating prices, listing eateries without their consent, and possibly misclassifying employees. In April 2014, Grubhub Seamless went public and began trading on the New York Stock Exchange (NYSE) with the ticker “GRUB.”

Everyone gets hungry, but occasionally you could be stuck and unable to escape to get food. Do you go hungry? Come on, GrubHub. You could have recently developed a greater awareness of food delivery apps. There are many options to pick from if you look into the most popular meal delivery apps, some of which are DoorDash, Uber Eats, Postmates, Caviar, Shipt, and Instacart.

Understanding Grubhub plus

In this article, the answers to the following questions will be discussed:

What is GrubHub plus?
How does GrubHub work?
How to get started with GrubHub?
What are the pros & cons of using GrubHub?
How to get GrubHub for free?

Contents

What is GrubHub?

With the help of the delivery service Grubhub, you can order meals from your preferred restaurant and have them delivered right away. The company’s network includes more than 300,000 restaurants spread over more than 3,200 American towns.

The business has recently grown internationally as well, and it is establishing itself in London. In 2004, Matt Maloney and Michael Evans established Grubhub. Chicago serves as the company’s current headquarters. Gross food sales to local eateries from Grubhub as a firm in 2019 were close to $6 billion. Grubhub is used by about 22 million individuals, and the business processes about 500,000 orders every day.

Although the Grubhub app is the most well-known among its offerings, the Grubhub business model also applies to other meal delivery services. As a parent business, Grubhub also owns:

Seamless
Allmenus
LevelUp
MenuPages

So, what is GrubHub seamless?

Users of Seamless and Grubhub can access:

Possibility of ordering their favorite meals online and having them delivered
A simple method to help tiny local businesses
benefits that may result in savings and food that is free

Are Seamless and Grubhub the Same Thing?

Yes and no, is the short answer. Before Grubhub, there was a company called Seamless; today, it is a part of the Grubhub brand family. Beginning in New York City, Seamless provided all the boroughs with their preferred food.

No one had to sit through hazardous city traffic. Although they are both meal delivery services, Seamless and Grubhub are independent businesses. Despite being a newer business, technically, Grubhub owns Seamless. Although they are similar, their websites and apps are different.

How does GrubHub work?

Customers may access their favorite restaurants through the ease of a web page or mobile app thanks to Grubhub. Smartphones running iOS and Android can both download the Grubhub app.

As a customer, you begin by looking through the restaurants in your neighborhood that offer delivery services. After that, you place an order. Grubhub allows you to place orders without needing to contact the restaurant. Grubhub sends a delivery driver to pick up and deliver your meal to your house once you place your order.

Drivers for Grubhub are independent contractors, not paid employees of the business. Drivers are eligible for more work and higher pay because the corporation lets them set their drive times. That’s how easy the process is. Grubhub is practical since it offers a one-stop shop for meal delivery from many neighborhood restaurants, even though the number of businesses varies from region to area. For example, there are significantly more restaurants in New York City than in Billings, Montana.

How to get started with GrubHub?

It’s simple to get started on Grubhub by signing up, setting up an account, and making an order. Start by either downloading the Grubhub mobile app or going to the company’s website. After that, you’ll need to register for an account. You have the option to choose a default payment method when creating an account. The ordering procedure is streamlined by doing this.

Additionally, it enables you to order using a simple command by integrating Grubhub with your Amazon Alexa devices. Ask Alexa to order your favorite delivery from Terry’s Thai using Grubhub. Your order will be shipped out right away. You are now prepared to place your order after creating your account. Enter your location to view the restaurants that are open nearby.

Alternatively, you can look up a certain restaurant name to see if your favorite is listed. After choosing a restaurant, a menu will show up. You can browse this menu and add the things you want to the cart. When everything is ready, click “Checkout” to finish placing the order. After that, relax and wait. You can track your order as it travels and see when it should arrive thanks to Grubhub. Once your order has been fulfilled, you have the option to post a review.

You can comment on the food’s quality as well as other details, such as whether it was delivered on time. Other members of the Grubhub community can view these ratings.

How to get GrubHub for free?

You probably already know what Grubhub is, but what about Grubhub+? What appears to be the newest streaming service is a premium meal delivery membership that offers free delivery on all orders over $12, unlimited delivery, and other benefits like free food and order discounts.

If you’re an Amazon Prime member, you can get a free, one-year membership that normally costs $9.99 per month. Visit amazon.com/grubhub and follow the steps to activate the offer. In case you were unaware, a Grubhub+ subscription also works with Seamless.

What are the pros & cons of using GrubHub?

The followings are the pros and cons gotten from the review app of GrubHub:

Pros

It has helped make ordering group meals seamless and the customer service is great. I like that they are constantly improving their software and ways to make it stand out.
Great variety app it super easy to find exactly what you want for breakfast/lunch/dinner zip code shows close vendors that are using this feature was a lifesaver during the pandemic.
Overall, I like GrubHub and would recommend it. It has def been helpful over the past year when I don’t feel like cooking.
What I like the most about GrubHub is the customer service. They have a chatline that is filled with real people who are ready to help you with whatever issue you may be facing at that current moment. Another thing that I also like about GrubHub is that they were the first and only food delivery service to reach out to a platform (In Grubhub’s case, Amazon with Amazon Prime for students) to tackle the convenience issue for students in regards to food delivery. They offer free delivery and promo codes with huge discounts for students which is so helpful and should continue.
I usually am always a fan of GrubHub for its ease of getting food delivery though sometimes the delivery drivers are not accurate
Overall love it, I especially get great California burritos

Cons

I think this is especially bad for local places that aren’t chains. The restaurants don’t even know about this either because I’ve personally called several and told them what was going on.
Sometimes moving back & forth makes the user a little confusing and the order needs to start from the beginning again.
Second, you need to pay service fees, shipping, and tips.
What I do like least about GrubHub is the coverage, if that makes sense. Compared to UberEats and DoorDash where drivers are quickly responding to orders placed by customers. I have had to cancel an order and was close to canceling one until customer service found me a driver.
Delivery drivers have trouble finding my address, IDK if it’s GrubHub’s fault, the drivers, or their maps software.

FAQs

How much does Grubhub cost?

The price of Grubhub is affected by several different factors. The main factor is how much food you order. You have a lot of control over the expense in that sense. The restaurant does, however, have some discretion over price.

For instance, restaurants can decide to impose a minimum order requirement. The majority of minimum orders relate specifically to menu items. Minimum prices are the cost excluding taxes, gratuities, and delivery charges. The cost of delivery is also decided by the eateries.

These normally cost between $4 and $8, however, they can vary greatly. So be careful while placing your order to account for this. Finally, as with other food delivery services, you should consider tipping the driver.

The driver receives all tips. Additionally, they are distinct from delivery fees, which benefit the restaurant. The amount of the delivery price shouldn’t be subtracted from your final gratuity. Generally speaking, you should think about leaving a tip of $5 or 20% of the whole bill, whichever is bigger.

How can I pay on Grubhub?

The variety of payment choices offered by Grubhub is one feature that jumps out. All common credit cards are accepted by the app, including:

Visa
Mastercard
Discover
America Express

Additionally, the business takes Apple Pay, Android Pay, PayPal, Venmo, and Amex Express Checkout in addition to Grubhub gift cards. Certain restaurants will also accept cash payments, but not all of them do.

How to cancel GrubHub Order

The procedure for canceling orders on Grubhub is straightforward. To view the contents of an order you want to cancel, select it within the app. You’ll see a “Cancel” button within the order.

Press this to cancel your order! Calling the restaurant immediately before canceling the order is a good idea. By the time they call the restaurant, your food can already be on its way because GrubHub serves as a middleman. After you cancel a purchase, the money will be returned in three to five days.

Is GrubHub legit?

Yes. This is one of the most well-liked apps available for food delivery. The company’s problems typically manifest themselves during busy periods.

When you cancel an order, you will receive a refund, however, it might take a few days. If not, you can follow up with customer service. Since GrubHub is a publicly traded corporation on the NYSE, stockholders own it, just like the majority of other significant businesses.

Is GrubHub safe?

GrubHub is a well-known app and a respectable company. Before being employed, background checks for criminal behavior are done on the drivers and phone representatives. Although there is always a chance that anything will slip through, the business makes an effort to pay attention to complaints and act upon suggestions.

There are no assurances, however, you can request that a certain driver not be utilized for your delivery again. If you’re truly worried, you can use PayPal to pay for your delivery, which ensures that no one will ever access your credit card details.

Does Grubhub only deliver food?

In some areas, Grubhub also delivers booze along with food. Grubhub does not, however, function as a courier service. It is specifically made to deliver food from your preferred neighborhood restaurants. Instead of using an app like Postmates, you could think about choosing one that will deliver your dry cleaning.

How can I trust my Grubhub delivery driver?

All of Grubhub’s drivers must complete a background check before they can start working for the organization. The company also has fundamental standards in place for its drivers. Deliveries must be made by:

Age requirement: 19 or older
two years or more of driving experience
Keep your driver’s license and insurance up to date.
possess a data plan for a smartphone
Grubhub requests a person’s driver’s license upon application so that it can check their driving and criminal histories.

These checks take a person’s seven-year past into account. Checkr, a business that specializes in running background checks for the on-demand gig worker economy, is used by Grubhub.

What if my favorite restaurant is not on Grubhub?

More eateries are being continuously added to Grubhub’s network. You can submit a request form if your preferred restaurant is not already available on Grubhub. The restaurant will then be contacted by a member of the Grubhub team to request inclusion.

Does Grubhub only exist for delivery?

No, not necessarily. You can choose to pick up meals rather than have them delivered if you’d like. You can specify that the food is for pickup when you check out. When the food is ready, the restaurant will let you know so you may take it when it’s convenient for you.

When picking up, you’ll need to have some sort of identification on hand to authenticate the order. Sadly, not all restaurants provide pickup. On Grubhub’s map, you may view local pickup locations. You can find directions to the institution using this map as well.

Can I schedule an order?

Absolutely! You can book an order with Grubhub up to four days in advance. Four hours before the chosen delivery time, you can modify your order.

How exactly does Grubhub work?

Order is placed by the customer. When a customer makes an order through the Grubhub app, the delivery procedure starts.
Orders are taken and prepared at the restaurant.
The order is collected and accepted by the driver.
Deliveries are made by the Grubhub driver.
On the road, protecting your restaurant.

What is the difference between Grubhub and DoorDash?

There are many restaurants available through both services, however, there may be some differences in availability. DoorDash, as an example, might be accessible in more locations than GrubHub. While both services provide a variety of food options, DoorDash might have a wider selection of eateries.

Do you tip a Grubhub driver?

Do Grubhub drivers expect tips? When you order from Grubhub, you are not required to tip the delivery person, but it is recommended. Grubhub pays the drivers a base salary, but the majority of their income comes from tips.

What does a Grubhub driver do?

You deliver the items to the customer’s door after paying for the order with your Grubhub Driver Card.

Do Grubhub drivers eat your food?

Have you ever gotten a delivery from GrubHub or UberEats and wondered, “Hm, that meal normally includes extra french fries?” If so, you might have had a point. According to a recent poll, nearly 30% of delivery drivers admit to nibbling on a little of your food before dropping off your meal.

Which is better DoorDash or Grubhub?

Probably the most accurate comparison is gross wages for each work hour. There is essentially no difference between Doordash and Grubhub’s hourly figures of $15.28 and $15.49, respectively. Grubhub has a significant advantage over Doordash in terms of gross earnings per trip, $10.26 vs. $7.93, respectively.

What happens if you don’t tip on GrubHub?

What Happens to GrubHub If You Don’t Tip? If you don’t tip on GrubHub, technically nothing happens, but it can affect your delivery. GrubHub drivers won’t want to take your order if you don’t tip because they can see if you do. Your order may move around while it is being picked up.

Is GrubHub better than Uber Eats?

With 26.7 percent of the market, GrubHub is slightly behind, followed by Uber Eats (25.2 percent), and Postmates (12.0%), which filed for an IPO in February under wraps. However, UberEats now has a larger market share than its rivals for food delivery orders and gives customers the best deals.

How much does a GrubHub driver make?

However, the more skilled you get as a driver, the more you can earn. Grubhub drivers can make $12–13 per hour. In comparison, you may make closer to $20 per hour working as a delivery person for DoorDash. GrubHub offers drivers a fair wage regardless of whether they drive a car or a bicycle.

Is $5 a good tip for delivery?

Other sources concur with that assessment. According to Consumer Reports, $3 to $5 is typical, or roughly 20% of the overall charge, whichever is larger. According to research by U.S. Foods, customers were generally ready to pay a maximum of $8.50 for the tip, delivery cost, and service fee combined.

How much do you tip for a $50 delivery?

According to www.tipthepizzaguy.com, you should: With a $2 minimum, 15% for standard service; 20% for exceptional service; 10% or less for subpar service; and at least 10% for orders of $50 or more. Don’t assume that the pizza delivery person will receive the delivery fee if there is one. Inquire with the person taking your order.

What is the average Grubhub tip?

He’s a big believer in tipping, and Grubhub’s website suggests leaving $5 or a 20% tip, whichever is higher. Maloney said that if you’re placing an order for your entire office or, say, during a blizzard, this quantity should be increased.

Do Grubhub drivers see your name?

A meal delivery driver sees exactly what you ordered when they accept your order. Although they will be aware of where you placed your order, they will only be privy to your name and the address where they will be delivering the food. Drivers can’t see your order history, either.